Teamviewer buys Austrian start-up

Lisa Marie Münster Lisa Marie Münster | 20.01.2021

With the acquisition of Xaleon, TeamViewer is expanding its offering in the direction of customer communication. The only known information about the purchase price is that it is in the low double-digit millions.

The Xaleon offering has been part of TeamViewer since last November as a white label - i.e. without appearing as a brand - and now the Linz-based start-up has been acquired. Silence has been agreed on the sum TeamViewer has paid. All that is known is that it is a low double-digit million amount.

Xaleon was founded in 2018 by Horst-Georg Fuchs, Markus Wagner and Mathias Holzinger in Linz. The startup is dedicated to optimized and personalized digital customer communication with businesses using customer engagement software. Functions such as chatbots, co-browsing and live chats are offered - all DSGVO-compliant. "We are thrilled to be part of TeamViewer as of now," said Wagner, Xaleon's CEO.

TeamViewer saw its billed revenue increase by 40 percent last year to €456 million. The Swabian company offers remote maintenance software. By the end of 2020, it had more than half a million customers. Of Xaleon's acquisition, CEO Oliver Steil says, "Xaleon is a great addition to our existing product portfolio."


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Startup 2009 Göppingen TeamViewer Global platform for digital networking of people and machines to establish solutions such as remote access, remote maintenance.

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