Zalando has apparently changed its controversial HR software

Supervisors and employees were able to evaluate their colleagues in detail via a program. The Berlin data protection authority forced Zalando to change this.

Zalando has once again avoided sanctions. However, according to the annual report by the Berlin data protection authority, the company had to change its personnel evaluation software. Employees had already complained about this to the Süddeutsche Zeitung had already complained about it. One employee, for example, described it as "Stasi methods".

Supervisors and employees at Zalando were able to evaluate their colleagues in detail using the "Zonar" program. According to the Süddeutsche Zeitung, this even led to consequences for the workplace and salary. One of the required changes to the system is that an employee may only rate three others - and not eight people as before. In addition, the person being rated must agree with who is rating them and is allowed to veto this. The authorities also demanded that Zalando should no longer store the data for so long. According to Süddeutsche Zeitung, the company already complied with the demands at the end of 2020.