Personio buys Back Technologies

The HR start-up continues its growth course and launches its second acquisition. At the same time, the company opens new offices in Berlin and Barcelona.

HR tech Personio today announced the acquisition of Berlin-based startup Back Technologies. Back has developed technology that automates HR processes to increase business efficiency. The acquisition is said to support Personio's strategic direction to further expand automated work processes. This will enable HR teams to work efficiently across departments and tools.

Back, a startup founded in 2018, has developed an interactive ticketing system for employees. This allows employee requests to be sent via communication channels such as Slack or Microsoft Teams and answered in a partially automated way. "On the one hand, our customers benefit from a central location, a so-called one-stop store for employee inquiries. On the other hand, the Back team has an enormous amount of experience in developing workflows that bring fragmented tasks together," says Hanno Renner, co-founder and CEO of Personio.

Back's existing products for ticket systems and knowledge management will be fully integrated into Personio's offering. Back founders Christian Eggert (CEO) and James Lafa (CTO) will join Personio as Head of Product and Head of Engineering.