Parcel concierge collects capital

The company was able to win company builder Xpress Ventures for its pre-seed financing. Parcelconcierge plans to use the money to hire new employees.

The Berlin-based start-up Paketconcierge has set up a platform for receiving parcels. As part of its pre-seed financing, the company was able to attract the company builder Xpress Ventures. Together with other business angels, Paketconcierge has already secured funding of one million euros. The start-up intends to use the money to expand its team.

The start-up wants to solve one problem in particular: Many customers are reluctant to use pick-up points such as parcel stores. These are often only specialized in one shipping service provider. This causes frustration, for example, when people receive parcels from several suppliers that are distributed across different parcel stores. Parcelconcierge now offers so-called pick-up points for parcels. These are designed to accept shipments from all shipping service providers and online stores. The service is free of charge for recipients. Meanwhile, the shipping service providers should benefit from more efficient parcel delivery. The system should also significantly improve the CO2 footprint of parcel shipping.

"With a very high level of customer satisfaction and over 15,000 parcels already delivered in 2021, we have proven that people will accept deliveries to parcel stores if it is convenient enough for them," says Michael Debuschewitz. He founded the start-up together with Gregor Herdmann in 2020. A pilot project is currently underway: the start-up is represented at around 30 locations in Berlin together with several shipping service providers.